The ink cartridges that came with the printer has already printed about 10 4圆 colour prints on HP photo paper, and about 25 sheets. But this was easy to install and worked easily and quickly.
I was worried since there were so many complaints for this printer. Please do not buy HP printers! They just do not work as expected. Could be a hardware issue, but have to wait for the HP support person to comment. The paper on the vertical tray goes faster on one side than the other. I have not tested Scanning or Xerox, yet. When I clicked on color management in printer settings, it opened Windows 10 display color management.įinally the lady booked a HP technical support for home visit. Post this, my laptop was unable to detect the printer. I uninstalled and reinstalled the software. When I finally reached the right person, she helped me in debugging the printer. I finally tried the 1800 number from my maid's phone (idea network) and it connected! Had to wait for 15 mins. A bot told me to wait on WhatsApp and that was it. However Airtel blocks 1800 numbers, so I was not able to reach customer support. HP uses chat bot, so it was not able to help me. After fixing these and was able to print. After a lot of time, it showed two errors. I had to then download Print and Scan Doctor from HP website. First, it downloads software components which I do not need, then asks unnecessary questions, shows unwanted popups and post installation exit from the installer is not smooth.Īfter a lengthy installation process, the first print failed. HP software is notoriously bloated and the software installation experience is poor. It took me to a site where I could download the individual software components manually. I then googled for the drivers using the model name. Since I do not possess Windows store account, I was not able to install any driver software.
This site redirected me to Microsoft store. I then visited the concerned drivers website that came with the product flyer. The laptop was not able to detect and hence did not automatically download the drivers. I then plugged in the system to my windows 10 laptop. It took a minute for me to figure out how the vertical paper feed works. The quality of packaging was good and no damage was observed. Due to COVID-19, I kept it in a corner for a day. I ordered the printer on 6-July-2020 and it arrived on 8th.
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